The Receptionist serves as the first point of contact for visitors and clients, providing exceptional customer service and ensuring a positive and professional impression of the company. Responsibilities include greeting and directing visitors, answering phone calls, managing appointments, and handling administrative tasks. The ideal candidate should have excellent communication and interpersonal skills.
– Greet and welcome visitors, providing a warm and friendly atmosphere.n- Answer phone calls, screen and direct them to the appropriate parties.n- Schedule and manage appointments, meetings, and conference room bookings.n- Maintain a tidy and organized reception area.n- Handle incoming and outgoing mail, packages, and deliveries.n- Assist with administrative tasks such as data entry, filing, and document preparation.n- Provide information and assistance to visitors and clients.n- Collaborate with other departments to coordinate visitor logistics.n- Ensure compliance with security procedures and visitor protocols.n- Handle customer inquiries and resolve issues in a timely manner.n- Maintain confidentiality of sensitive information.
– High school diploma or equivalent.n- Proven experience as a receptionist or in a similar customer-facing role.n- Excellent communication and interpersonal skills.n- Professional and polished appearance.n- Proficient in using office software and equipment.n- Strong organizational and multitasking abilities.n- Attention to detail and accuracy.n- Ability to remain calm and composed in fast-paced environments.n- Customer service-oriented mindset.n- Ability to handle confidential information with discretion.
– Competitive salary and benefits package.n- Opportunities for professional growth and development.n- Collaborative and supportive work environment.n- Exposure to diverse visitors and clients.n- Ongoing training and skill enhancement opportunities.